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DORA Metrics Explained: The Four Keys to Software Delivery

5 min read

What is a DORA Metrics?

DORA metrics are four key indicators of software delivery performance, originally validated by Google's DevOps Research and Assessment (DORA) team through years of industry research. The four metrics — Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Mean Time to Restore — together measure how fast a team can ship reliable software. DORA has become the industry benchmark for engineering organizations that want to improve delivery without sacrificing stability.

Key Takeaways

  • DORA consists of four metrics: Deployment Frequency, Lead Time, Change Failure Rate, and MTTR
  • High-performing teams deploy on demand with lead times under one day
  • Stability and speed are not trade-offs — elite teams excel at both
  • Use DORA as a baseline, then layer in developer experience metrics for the full picture

What DORA Measures

DORA measures software delivery performance — specifically, how quickly and reliably a team can get changes into production. The research, led by Dr. Nicole Forsgren, Gene Kim, and Jez Humble, found that these four metrics are the strongest predictors of both engineering performance and organizational outcomes like profitability and market share.

The Four Key Metrics

1

Deployment Frequency

How often your team releases to production. Elite teams deploy on demand — multiple times per day. Low performers deploy less than once per month. Higher frequency means smaller batches, lower risk, and faster feedback loops.

2

Lead Time for Changes

The time from a code commit to that code running in production. Elite teams achieve lead times under one day. This metric reveals bottlenecks in your CI/CD pipeline, code review process, and deployment workflow.

3

Change Failure Rate

The percentage of deployments that cause a failure in production (requiring a hotfix, rollback, or patch). Elite teams maintain a change failure rate under 5%. This metric measures the reliability of your release process.

4

Mean Time to Restore (MTTR)

The time it takes to recover from a production failure. Elite teams restore service in under one hour. MTTR measures your team's incident response capability and the resilience of your systems.

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DORA Performance Levels

MetricEliteHighMediumLow
Deployment FrequencyOn demandWeekly to monthlyMonthly to semi-annuallyLess than once per 6 months
Lead TimeLess than 1 day1 day to 1 week1 week to 1 monthMore than 1 month
Change Failure Rate0–5%6–10%11–15%16–30%
MTTRLess than 1 hourLess than 1 day1 day to 1 weekMore than 1 week

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